Benefits

Increased Reservations

* In the current economic conditions, with travel down everywhere, the dive operator with the easiest booking system gets the divers!

* Send e-mail to our growing database of divers who want to know about your dive opportunities

* By eliminating staff involvement in every simple dive reservation, you can book more divers in a given amount of time

Increased Profits

* Reduced long distance phone bills

* Eliminate no-shows by requiring a small deposit

* Increase boat utilization by reducing unreserved seats

Improved Customer Satisfaction

* Customers do not need to call during your business hours

* Simple calendar views of your trip schedule

* All rates and payment terms easy to find

* Easy to book repeat trips and keep coming back

* Easy to make deposits and reserve trips, equipment, instruction, etc.

* Reduced time with Liability Waivers - Customers simply sign the pre-printed form upon arrival

* Provide instructions on how to get to the boat, shore dive, etc.

* Take surveys to find out what your customers want

* Now that you have them in your database, keep them coming back with newsletters, specials, announcements, etc.

Reduced Wasted Time for Staff

* Trips are being booked without expending staff time

* No more complex HTML editing to update your trip schedule or rates

* Know each day's equipment requirements in advance of customer arrival

* Liability waivers and other forms completed (except for signatures) in advance of customer arrival

* External reservation agents can check your schedule without needing to talk to you

Reduced Paperwork Confusion

* No more scribbles on note pads and lost papers

* Simple-to-understand reports

* Simple manifest shows all passengers, equipment and instruction for each trip

* All diver profile and history information easily accessible

* One repository for all records

Lower Reservation-Related Expenses

* Less labor involved in reservations

* Reduced long distance phone calls and e-mail

* Low service charge as a percentage of bookings

* No large fixed "overhead" cost

* No hardware to buy and maintain

* No software to buy and continually upgrade

* Works on all computers that have a browser and Internet access

* By running the software on our servers, you always (instantly) have the "latest and greatest" version with any new features we add

* Monthly cost varies with your reservations - In "down" months, you pay less

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