Aquatrix - Internet Tools for the Dive Industry FAQ

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How can I fill my dive trips while I sleep?

Will you bring me new divers? Yes! One of the advantages of the Aquatrix service is that we are connected to the LetsGetWet.com portal, where we bring new divers on a daily basis. These prospects come to us from some of our partners, from dive clubs, from search engines, and other sources. By joining Aquatrix, you are instantly exposing your company to thousands of new customers who might not otherwise hear about you.
How is the LetsGetWet.com search engine different from other Scuba directories? We list your dive destinations, not your office location. So, it doesn't matter if your headquarters is in Arizona, for example. If you make dive trips to Belize, you will be listed in Belize. If you run dive charters to Grand Cayman, that's where you will be listed. Or maybe your dive boat is based on Grand Cayman, but you offer trips to Little Cayman, so it would be advantageous to have a listing in Little Cayman. You can do that with Aquatrix. This makes it easier to find liveaboards, dive clubs, travel agents, tour operators, and other dive boats.
How will I be filling my dive trips in my sleep? The world is a big place. While you are asleep in Hawaii, divers in England are wide awake, looking for dive trips. While you are asleep in Egypt, divers in the United States may be trying to book your trips. Thanks to the Internet and the Aquatrix Dive Reservation System, your divers can book trips without having to talk to you on the phone or bounce e-mails back and forth with you. This is the promise of the Internet, and it's time to take full advantage of it!
My business is very hectic. Won't this slow me down? Aquatrix actually makes your business less hectic, because the time that you would have ordinarily spent booking a reservation will now be done by the diver interacting with our system directly, without your intervention. Aquatrix also helps you get your business more organized. Instead of having loose papers or notebooks with all your reservations, Aquatrix keeps all your important reservation records in one central database and provides you with all sorts of reports to keep your business under control and streamlined. The automatic Liability Waivers and Trip Manifests will save you a lot of time when you are trying to get divers situated on the boat, so you can get to the dive spots before your competition!
Won't this cost too much? How much do you pay for Internet access? How much do you pay for business cards? The Aquatrix service is priced low enough that even the smallest operations can afford to have a world-class reservation system as Hertz, American Airlines, and the big hotel chains do. If it cost you a few dollars to put one more diver on a boat that isn't full, would that be worthwhile for you?
We aren't very technical. This is too complicated, isn't it? If you can fill out a web form, you can use Aquatrix. You can throw away your HTML books, because all you need to keep your trip schedule and rates up-to-date is the ability to fill out a form online. We designed the system so you don't need to be a web wizard to use it!
Can't I just use one of the free shopping carts or calendar programs? Shopping carts don't work at all for reservations. They are designed to sell products from a catalog, and they have zero ability to track date-based reservations, certification prerequisites, deposits, progress payments, etc. The free calendar programs don't let people see whether trips are full or not. (And 2001 proved disastrous for Dot Coms that gave away everything for free! How long will that free calendar site remain free?) Aquatrix is the FIRST system designed specifically by divers for dive reservations!

Oh, there may be other reservation systems that are very basic, look like shopping carts, and don't have the sophisticated payment handling features we have. But our system is designed to handle some of the thornier issues faced by dive clubs and tour operators, deposits to hold reservations, automatic cancellation for non-payment, progress payments, third party booking agent allocations, etc.

I don't want to take payments over the Internet. Can I still use Aquatrix? Of course, you can continue to take payments by check or cash, or just wait until customers show up at the boat. With Aquatrix, you decide when and how you want to receive payments. We just make it safe and easy to take payments if you want to step into the 21st Century and let an encrypted, automated system handle all the money details, just like Amazon.com does!
I'm a small operator. I need to take phone calls on my cellphone while I'm on the boat from people who don't use the Internet. With Aquatrix, you can print out your reservation schedule before you board the boat and keep a paper copy onboard. So you can still answer questions about availability and book trips on your paper copy. You can even have notifications sent to your text-message-equipped (SMS) cellphone, so you can stay up-to-date on new reservations, cancellations, and online payments. Then, when you get back to shore, you can update the online reservation calendar with any offline reservations you have taken over the phone, and you'll be all set for the next day!

Or, if you have cellphone coverage on your boat, you can get one of the new phones that have built-in browser and Internet access (Verizon, Cingular, etc.)

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and the slogans Fill your dive trips while you sleeptm, More Divers, More Efficientlytm, and Find your perfect dive buddytm are trademarks of Aquatrix.
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