- Simple Internet Access
- * Hyperlinked "button" icon on your existing web site provides access to all features
- * Access via Internet browser
- * Accessible 24 hours a day, 7 days a week
- * Simple, intuitive screens that are easy to use
- * Screen layouts optimized for fast access even over slow dialup connections
- Custom-tailored to your Company
- * Looks like part of your web site
- * Screen background color selection
- * Your logo on screen
- * Your text, descriptions, and photos for destinations, boats, equipment, etc.
- Trip reservations
- * Reserve spots on a particular trip on a specific date, subject to space availability
- * Liveaboard option lets customers book a specific cabin and berth
- * Online Liability Waivers, Certification and Diver History entry forms
- * Confirmation forms can be printed online or e-mailed (postcard option coming soon!)
- * If seats are allocated to booking agent(s), system provides hyperlink to agent web site
- * Automatic checking of advanced certifications required (cave, trimix, nitrox, etc.)
- * Optional automated telephone outdialer to announce trip cancellations
- Equipment reservations
- * Reserve equipment (wet suits, tanks, weights, regulators, BCDs, etc.) if they are available for that trip
- * Size, weight, color, and style selection where applicable
- Course reservations
- * Reserve diving courses you offer
- Deposits and Payments
- * Customers can make deposits and payments with a credit card, an online check, PayPal, or other mechanisms
- * Online payment receipts
- * Confirmations can be printed online or e-mailed (postcard option coming soon!)
- * Warning notices in advance of progress payment deadlines
- * Optional automatic cancellation of reservations if no deposit received by specified date
- * Optional automatic forfeiture of deposit or total charge for no-shows or late cancellations
- Trip Schedule
- * View trip schedule in either Calendar or List format, including:
- Description of trips
- Description of boats (and, with optional Liveaboard module, cabin and berth layouts)
- Description of destinations
- Space remaining
- Rates
- Where to meet the boat or shore dive
- * New optional TripSearch-By-Phone lets divers shop for trips over the phone, while you sleep!
- Customer Satisfaction Features
- * Identify repeat customers
- * Conduct surveys or club votes
- * Advance booking discounts
- * Less wasted time with paperwork at departure time
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- No Webmaster Required!
- * Requires no knowledge of HTML to keep your schedule up-to-date!
- * Simple web-based forms are used to maintain your reservation system
- * The only thing you'll need a webmaster for is to add the "Reserve Now" button on your existing web page
- * No more stale, out-of-date trip calendars and rates!
- Internal Staff can access same screens as customer, plus additional internal-only screens
- * Simple, intuitive screens don't require lengthy training classes or manuals
- * Manual Payment, Charge, and Adjustment Entry
- Trip reservations
- * Ability to override maximum space to accomodate special needs
- * New reservations can trigger a pager or e-mail message to you if desired (optionally an automated phone call)
- * Cancellations can trigger a pager or e-mail message to you if desired (optionally an automated phone call)
- * Cutoff dates and times for reservations, and staff override capability
- * Automatic checking of advanced certifications required (deep, wreck, cave, trimix, nitrox, etc.)
- * Set up rules to determine whether customers must use a booking agent or whether they can reserve directly with you
- * Allocate any number of seats among one or more booking agents on any trip
- * Liveaboard option lets you book a specific cabin and berth
- Inventory
- * Maintain equipment inventory, including make and model, price, size, weight, color, style
- * Physical location of equipment (onboard a particular boat, at the dive shop, etc.)
- * Report of equipment usage and revenue generated
- * Maintenance tracking (coming soon)
- Database Maintenance
- * Trip schedule, including ability to duplicate one trip many times to fill up a schedule quickly and easily
- * Boat information, maximum seating capacity, photos, descriptions, where to meet the boat, etc.
- * Shore dive information, photos, descriptions, how to get there, etc.
- * Dive Destination information, depths, photos, descriptions, etc.
- Reports
- * Print Liability Waivers automatically with information filled out, ready for signature
- * Passenger list (Trip Manifest) for each trip
- * Equipment requirements for each trip
- * Instructors required on each trip to teach courses reserved
- * Daily, Weekly, Monthly, Quarterly Reservations report
- * Bookings by outside Reservation Agents
- * Detailed credit card and PayPal transaction reports
- * Inventory report
- * Equipment maintenance calendar (coming soon)
- Marketing
- * Access to our growing list of divers
- * Identify your dive destinations so they can be searched by divers looking for diving opportunities
- * Send e-mail to divers who have opted-in to mailing lists
- * Send periodic newsletters
- * Conduct surveys or take a vote on something
- * Confirmations, reminders, and notices keep your name in front of customers
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More...